Oracle Life Sciences

Statement of Applicability – Effective May 9, 2024

Oracle Life Sciences is one of the world’s largest medical information technology solutions providers. Oracle Life Sciences is supplier of health information technology (HIT) services, devices, and hardware. We provide full-service healthcare market research, both primary and secondary research, including qualitative and quantitative methodologies. Oracle Life Sciences has elected to include the following research services to be attested to in accordance with all requirements of ISO 20252:2019 and Annexes A, B, D, E and F. For the same Annexes, exclusions do apply where the activities as described in the column labeled ‘Excluded’. These will be outsourced to approved third party subcontractors in the described regions as described in the Explanation column (following page).

Oracle Life Sciences is headquartered in Austin, TX, USA. This certification applies to the operation described above in the following countries/regions where Oracle Life Sciences delivers these research services throughout the U.S., UK, Germany, Italy, Spain, France, South Korea, Taiwan, China, and Singapore.

Annex A – Sampling including access panels: A.1 – A.4. Oracle Life Sciences does confirm with clients the proposed research design and associated sample methodology in all countries within the scope of Oracle Life Sciences certified research management system. Excluded: A.5 Access panels.

Annex B – Fieldwork: Oracle Life Sciences offers data collection for qualitative projects/moderation using telephone data collection/CATI and Face-to-Face fieldwork methodologies.
Annex B Notes: Telephone data collection/CATI fieldwork activity is only offered directly in Taiwan. It is fully outsourced to third parties in other units.
Face-to-Face Interviewing fieldwork activities are fully included in France, UK, Spain and Taiwan. In all other units this data collection methodology is excluded and may be done as a single event either directly or as a subcontracted service.

Annex E – Self completion: Oracle Life Sciences offers data collection using self-completion methodologies including CAWI Interviewing with or without the use of panels (on- or offline), directly in the following country: Taiwan.

Annex E Notes: CAWI Interviewing: Performed in Taiwan only. All other units fully outsource this methodology to third parties.
Postal Research: Excluded and may be done as a single event – either directly or as a subcontracted service.

Annex F – Data management and processing: Oracle Life Sciences provides data management and processing using standard systems/applications including cloud- based applications and software to collect, store, and archive market research related data. Procedures cover: data entry, coding, editing, weighting, file preparation, statistical analyzes (i.e., done with SPSS) and tabulation, and all other aspects of data management and processing. Oracle Life Sciences does not offer software development services.
Annex F Notes: Hard copy data entry is fully outsourced to third parties in France, and Singapore Coding.
Data Editing is fully outsourced to third parties Singapore.
Data management and processing of data table is fully outsourced to third parties in the US and Singapore.

Certificate Number: 1019
Original Issue Date: February 13, 2014 (formerly Kantar – Health Division)
Latest Issue Date: May 15, 2024
Expiration Date: April 30, 2026

The CIRQ certification mark is the property of the Insights Association and is subject to the restrictions and requirements established in the Terms of Use for the CIRQ Certification Mark as referenced in the CIRQ Quality Manual.